About Hoylake Cottage

About Hoylake Cottage

About Hoylake Cottage

Based on Wirral, Hoylake Cottage is a care home that provides 24 Hour Nursing, Respite and Day Care Services for older people, including specialist services for those with dementia.

We also offer support and relief for those caring for older people in our community.

At Hoylake Cottage, we strongly believe that older people deserve the highest quality of care in the best possible surroundings.

Hoylake Cottage is a charity based in the heart of our local community. We rely on the support of volunteers, fundraising efforts and donations to help us develop new facilities and to allow us to continue to provide a first class service to all our residents and clients.

Hoylake Cottage is regularly inspected by the Care Quality Commission. Their inspectors call unannounced to talk to service users and staff. They assess how the service is being delivered and whether improvements need to be made.

 

Our Objectives

At Hoylake Cottage we are constantly looking at how we can improve our services and continue to provide a high standard of care.  Here are our current objectives:

  • Work in partnership with other health and social care agencies to ensure we provide the best possible care for the residents.
  • Ensuring all our residents and their carers have a positive experience.
  • Provide clinical excellence at all times.
  • Maintain our excellent care rating.
  • Ensuring all our staff have the competency and motivation to deliver the required standards of service.
  • Maintain our Investors in People Award.
  • Maximising the training and educational opportunities for staff.
  • To operate on a financially sound basis.
  • Building on our excellent reputation to ensure Hoylake Cottage is the first choice for residents.

 

The Future

As we continually strive to meet the above objectives, we are also looking ahead to the future.

With Southworth House and its new extension  and our Sensory & Celebration Garden complete, we have now set our sights on updating the old Hoylake Cottage building.

A £540,000 refurbishment has begun, which will completely modernise our Day Care Services.

Cottages Day Care will feature a new Garden Lounge, with french patio doors opening onto our Sensory & Celebration Garden.

You can read about our refurbishment and see our weekly updated pictures on our refurbishment page!